Alberta online Business Directory FAQ's
NEW FEATURE!
Add an ONLINE STORE to your business listing!
What is the yearly Alberta Online Business Listing fee?
Self Serve is FREE until further notice.
Choose up to 36 months for free.
Directory Listing with web page and initial set up | Per month: |
12 month - Free | $0.00 per month |
24 month - Free | $0.00 per month |
36 month - Free | $0.00 per month |
No time for self serve?
We can tailor a Full Service Value Package that suits your business needs & multiplies the effectiveness of your current marketing efforts.
Contact us for details: sales@ab-online.ca or call 403-352-1371
We connect it seamlessly with your existing online presence to give your business 3 additional points of contact with your customers!
How do I create my Alberta Online Listing?
It’s easy.
First create a basic (Visitor) account:
Click on “Create an Account” on the home page, enter your e-mail & choose a password and you are done.
A confirmation email will be sent to you. If you don't receive it within 10 minutes (it's usually immediate) check your SPAM folder! Click on the link and it will activate your membership.
You need to confirm your registration within 48 hours of receiving your confirmation email or it will time out!
Then go to “My Account” Choose “Dashboard”. (For info on creating a basic (visitor) account see FAQ's for Visitor)
From your dashboard go to “Account Info” and click the link “would you like to upgrade your account”.
This takes you to the “Get Your Business Listed” page.
Scroll to the bottom and click “Upgrade Today”.
This will take you to the “Get Your Business Listed” page. (Note: for security reasons there is a 30 minute time limit and then your session will time out. Remember to save before this happens)
Get Your Business Listed page - Fill in the required content:
- Business information
- Contact Info
- Listing length - choose 12, 24 or 36 months.
- Categories - You’re allowed to pick 5 (If there is a classification you would like us to add to our site let us know! (support@ab-online.ca)
- Key words - These help your customers find you more effectively through the search option
- Social media - Add any links for your social media accounts *You will need to copy and paste the actual URL from your social media page* your user name eg: @myname won't work.
Once you hit “Save” (During our free self serve: once you hit save your account will be upgraded) it will take you to the “payment” page.
**Donated 3 year listings until further notice. The amount on "payment" page will be $0.00
Enter the “Referral Code” if you have one and/or a “Discount/Promo Code” if you have one. Choose “save” and your account is upgraded.
Proceed to “payment”. Go through the Paypal payment options. Choose “save” and your account is upgraded.
How do I choose, create or edit my Alberta Online Listing page?
Go to “My Account” and choose “Edit Template”.
This will take you to “Template Management”. Chose one of the 3 basic templates or choose “Advanced Templates”. Once you've chosen your template scroll down and begin editing. (Note: for security reasons there is a 30 minute time limit and then your session will time out. Remember to save before this happens)
How do I add e-commerce through PayPal?
Go to “My Account” and choose “Edit Template”.
*See above if you haven't created your listing page yet.*
Scroll down to:
Add your text and images
PayPal Payment Information
If you have a PayPal account and would like to receive payments, please enter your email address below.
PayPal Email Address *Enter your PayPal email address in the box provided*
Hit save at the bottom of the page.
How do I upload or edit my photos and comments?
***There is a 2MB limit per image upload. Most images will be below this limit.
(Note: for security reasons there is a 30 minute time limit and then your session will time out. Remember to save before this happens)
Go to “My Account” and choose “Edit Template”.
Scroll down to add your text and images.
For images click on button that says “Add image”. A box titled “CKFinder 3” will appear.
*If this error comes up go into your browser's privacy settings and choose "Allow from websites I visit"
Choose “Upload” to choose where you get your image from. Once you have uploaded the image, click on the image. Then click on either “choose”, “choose resized” or “edit” to get the desired image size, cropping or filter.
Once you have chosen your image it will take you back to “Template management”.
Add your text in the box (or boxes) provided.
Scroll to bottom of page and save changes.
Go to “My Account” and choose “View my member site” to see how it looks.
What is My "Account"?
My Account consists of all your available options to manage your membership:
- Dashboard
- Settings (key word notifications & request email notifications)
- Update my info
- Update your contacts
- Change password
- Edit template
- View my member site
- Logout
What is the "Dashboard" and how do I use it?
Dashboard is found in “My Account”. In your Dashboard you have the following areas that you can change:
- Settings (key word notifications & request email notifications)
- Account Info (update your profile, share a referral, view contacts)
- Deal Checker ( join/edit)
- Classified Ads (place, search or edit)
- View your favorite ad
(Note: for security reasons there is a 30 minute time limit and then your session will time out. Remember to save before this happens)
What does my Alberta Online Directory (upgraded) Listing do for me?
Your Listing allows you to create your own custom Listing page and perform self-updates to change the content of your page.
It allows you to have your Listing in up to 5 different classifications. Giving you five times the exposure!
With an upgraded Listing you are able to place Deal Checker listings and Classified ads.
You are able to create an unlimited number of Deal Checker pages, either category or city, per upgraded Listing.
You also get to choose which email notifications to be sent to you
What does my Alberta Online Referral Code do for me?
Your Referral Code allows you to refer Alberta Online to other businesses. For each referral that becomes a paid listing both you and the new listing will receive a one month extension on your paid listings.
How do I pay for my Alberta Online Listing?
Payment is easy.
Use the secure link to go to Pay Pal and follow the prompts.
You can also use your own credit card through Pay Pal.
How secure is payment?
Very secure.
It is through Pay Pal. The most trusted name in on-line payments.
How do I create more than one Alberta Online Listing?
Go to the log in page and select “Create an account”. Fill in the required fields and you are done.
Please note that each listing needs a different email address. Your email address is how we identify each listing on the site.
How do I register for notifications?
After you have created a visitor profile or listing, choose the notifications that you wish to receive.
Go to your “Dashboard” and under “Settings” choose the “yes” option and choose your key words or phrases .
You can change your mind at any time and be removed from any/all of the notification lists.
What is the cost for notifications?
Nothing! All notifications are free!
Can I cancel the notification option?
Yes, at any time! Just uncheck the box in your dashboard.
How do I change my Alberta Online Listing classification?
Go to your “Dashboard”.
Then go to “Info” and choose “Update Profile”.
Go to “Categories” and choose “Change Categories”. Here you can add or remove categories or choose to make your Listing a Featured Business in the category of your choice (note: a fee does apply for listing as a featured listing).
Can I change my Alberta Online Listing page template?
Yes.
Go to “My Account” and choose “Edit Template” and make any desired changes.
How do I search the site?
Basic Search:
Located at the top header of Directory, Classifieds and Deal Checker is the “Basic search” with key word and category search fields.
The basic search pulls classifieds and listings from your geographical location.
(To search outside of your location use Advanced Search or change your location on the top header)
For Deal Checker the basic search pulls results based on category and city.
Advanced Search:
Advanced search is located on the upper right hand side of the site header.
Choosing Advanced Search allows you to do a more detailed search of Classifieds and Directory listings.
Fill in one or more input fields to be as detailed on your search as you want to. It also allows you to search areas outside your geographical area by choosing the city you wish to search.
Leaving the location blank will expand your search to include the entire site.
How do I view an Alberta Online Listing's full page?
Go to the “Directory” page and choose a listing from one of the categories.
Click anywhere on the listing and the full membership page will be displayed.
Going to the bottom of each listing page will allow you to view their Classified and Deal Checker pages if they have any.
What do I do if I forget my password?
Click on the “forgot password” and a password reset will be sent to you by email.
Use the new password to reset with your chosen one.
How do I become one of the “Featured Five”?
Go to your “Dashboard” and under “Info” choose “Update Profile”.
The scroll down to “Categories” and choose “Change Categories”.
A screen showing your chosen categories will appear. Under “Feature” choose 3, 6 or 12 months and click “Buy”. This will take you to the payment screen.
You can also change the categories that your membership page is listed in by adding or removing category changes.
Note: Make any changes to categories prior to choosing to make them featured. Otherwise you will lose the featured ad for the category you no longer are a part of.
What is the cost of becoming one of the “Featured Five”?
The cost of becoming a featured five listing is $25.00 per month per listing.
What is the Waitlist for the “Featured Five”?
The Featured Five is limited to 5 spots per classification. The waitlist will notify you by email once one of the spots becomes available.
How do I manage my account?
Go to My Account and choose one of the seven options.
Have a question not on the list?
We have answers. Fill out the form below and we will be happy to give you the answers that you need.